Privacy policy

TALESXART PRIVACY POLICY (CUSTOMIZED):

TalesXArt Privacy Policy

At TalesXArt, we are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you agree to the terms outlined below, in compliance with applicable Indian laws and regulations.

1. Collection of Information

Personal Information When you make a purchase, we collect:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment details (processed securely)

We may also collect your device's IP address to help us understand your browser and operating system.

Non-Personal Information We may collect data such as website analytics, cookies, and device information to enhance user experience and improve website functionality.

Email Marketing With your consent, we may send you emails about new products, offers, and updates.

2. Consent

How we obtain consent By providing personal information to complete a purchase, verify a payment, place an order, arrange delivery, or request a return, you consent to us collecting and using it for that purpose.

For marketing and other secondary purposes, we will either seek your explicit consent or provide an option to opt out.

Withdrawing consent You can withdraw your consent anytime by emailing us at talesxart@gmail.com.

3. Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may disclose your data:

  • For legal compliance with government agencies, law enforcement, or regulatory authorities
  • For terms violation, if you breach our Terms of Service

4. Payment Security

  • Payments are processed securely via trusted payment gateways
  • Neither TalesXArt nor our payment partners store your card details
  • Transactions comply with PCI-DSS encryption standards
  • We strictly follow Reserve Bank of India (RBI) guidelines to protect sensitive payment information

5. Third-Party Services

  • Third-party providers (e.g., payment gateways, delivery partners) collect and use data only as required to provide their services
  • These providers have their own privacy policies; we recommend reviewing them before completing a transaction
  • Once you leave our website or access third-party links, this Privacy Policy no longer applies

6. Data Security Measures

We implement:

  • Data encryption for sensitive information during transmission
  • Access control, ensuring only authorized personnel can view data
  • Regular security audits in line with industry best practices
  • Adequate protection of sensitive information as per Information Technology Rules, 2011

7. Cookies & Tracking

  • Cookies help us improve user experience and store session data
  • We do not use cookies to collect personally identifiable information
  • You can disable cookies through browser settings, but some features may not function properly

8. Your Rights Under Indian Law

You have the right to: ✔ Access the personal data we hold about you ✔ Request correction of inaccurate information ✔ Request deletion of your data (subject to legal requirements) ✔ Withdraw consent at any time

To exercise these rights, contact us at talesxart@gmail.com

9. Age of Consent

By using our site, you confirm that you are at least 18 years old or have obtained consent from a parent/guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. For significant updates, we may notify you by email.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us:

📧 talesxart@gmail.com