Shipping policy
TALESXART SHIPPING POLICY (CUSTOMIZED):
TalesXArt Shipping Policy
Prepaid Orders:
- Free shipping on all prepaid orders
- No shipping or handling charges
- Fastest processing and dispatch
Cash on Delivery (COD) Orders:
- COD available in select cities
- No additional COD charges
- Pay directly to delivery partner
Delivery Timelines:
- Standard delivery: 5-7 business days for most locations
- Dispatch time: 2-3 business days (handmade to order)
- Remote areas: May take 7-10 business days
- Tracking: SMS/Email with tracking link once dispatched
Important Notes:
- Each piece is handcrafted after order confirmation
- Delivery may be delayed due to weather, festivals, strikes, or unforeseen circumstances
- Orders placed on weekends/holidays will be processed on next business day
- We deliver across India through trusted courier partners
Order Processing:
- Order confirmation within 24 hours
- Handcrafting begins immediately
- Quality check before dispatch
- Secure packaging for safe delivery
Delivery Areas:
- We deliver to most pin codes across India
- Remote locations may have extended delivery times
- Contact us at talesxart@gmail.com to confirm serviceability
Packaging:
- Each frame is carefully bubble-wrapped
- Sturdy packaging to prevent damage
- Gift-ready presentation
Questions about shipping? Contact us at talesxart@gmail.com and we'll help track your handcrafted piece!